FAQ

1. Do you deliver Worldwide?

Ans. No, for now we deliver products in India only.


2. What is estimated delivery time?

Ans. Order dispatch usually takes just 1-2 days. Shipping may takes one week but may take longer, depending upon your location. Customers usually receive their orders within 2 or 3 working days, once they are shipped. This delivery period may be longer for more remote locations.


3. Can I cancel my order?

Ans. You can cancel your order if its not dispatched yet or within 24 hours whichever is earlier. An order can not be cancelled once its dispatched and out for delivery.


4. How can I get a refund or replacement?

Ans. If you are not satisfied with received product or received product is damaged then you can either request for a refund or replacement of product within 24 hours of receiving. In case of refund, once we will get back product from you, money will get refunded to your account within 7 working days.


5. Do you deliver fishes nationwide?

Ans. We deliver fishes in Tricity only ie Mohali, Chandigarh and Panchkula.


6. What are accepted modes of payment?

Ans. You can Pay online via credit card, debit card, net banking. Cash on delivery is only available in Tricity ie Mohali, Chandigarh and Panchkula.


7. Can I track my order?

Ans. You can call our helpline 0734-0707-789 to get shipping status of your order.


If you have any other query or question, please feel free to Contact Us or Call us at 0734-0707-789

Free Shipping In Tricity

On Orders Over Rs 200*

Order Return

Return Within 7 days

+91-987-764-0296

Helpline

Copyright © 2019 Bavn Aquariums. All Rights Reserved | Developed by BavnSofts | Template by W3layouts